Bright shiny smiles and "have a nice day" are the order of the day here in America. It's where Customer Service is king and each day I am amazed at the all important, yet seemingly insignificant, things companies are willing to do for their customers.
It's called Customer Service and Jane, my old boss at Power FM, once told me that it's the most important part of running a business. Obviously people stateside agree with her.
I saw this sign at Wegmans, an upmarket supermarket that puts Tescos and Sainsburys to shame. With delicious fresh produce, an amazing food court and service like this, no wonder they're rated No.1 in New Jersey.
But enough of the advertisement for Wegmans. Take a look at this sign and imagine somebody in England offering just that little bit extra for you!
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